Know Your Customer (KYC) is an essential identity verification step for individuals looking to engage with government or commercial organizations. This process, required for new clients, helps these organizations confirm the authenticity of identities and understand who they are dealing with. KYC is a widely implemented procedure across the industry. The KYC process is performed to prevent illegal activities, such as money laundering and fraud, thereby protecting both the company and the client.
After opening an account with CAPEX.com, you will be asked to upload Proof of Identity and Proof of Residence.
Proof of Identity
➡️ Learn more about Proof of Identity (POI) here.
Your Proof of Identity is a clear and legible, color copy of a valid government-issued identification document, such as your Passport, ID Card or Driving License. Please note that to verify your Proof of Identity we will need both sides of all of your official documentation.
In addition, your documentation must contain:
- Full Name
- Date of Birth
- Your Photo
- Valid Expiration Date
❗If your POI is not issued by the Government Authorities of the country of residence, it is necessary to send proof of legal staying in the country of residence (Residence Permit, work visa, etc.).
Please follow the below guidelines when making a scan or a photo of your Proof of Identity documents:
- All information on your Proof of Identity should be clear and not covered by anything:
Proof of Residence
➡️ Learn more about Proof of Residence (POR) here.
Please follow the below guidelines when making a scan or a photo of your Proof of Residence documents:
1. Make sure the scan/photo of your document is straight and not distorted:
2. Make sure the scan/photo of your POR document is not cut or cropped:
❗️Kindly note that we will not accept covered details, edited copies, cropped documents, flashlight or other light reflections on the photo, or any black and white documents. Also, be sure that the document is of an acceptable quality to avoid delaying the process of verification.
Related Articles:
📖 What is Proof of Residence (POR)?
📖 What is Proof of Identity (POI)?