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Verification Help Center

  • How Do I Upload the Documents for KYC?

    Uploading documents for KYC is a simple and straightforward process at CAPEX.com.  You can upload the documents d...

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  • How do I know if my account is verified?

    So, let’s say you have completed your verification for Proof of Identity and Proof of Residence, how do you know when...

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  • What is KYC and why do I need to verify my account?

      Know Your Customer (KYC) is an essential identity verification step for individuals looking to engage with governm...

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  • What is Proof of Residence (POR)?

    Before trading it is important to complete verification. Proof of residence is required to continue trading and exper...

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  • What is Proof of Identity (POI)?

    Before trading it is important to complete verification. Proof of residence is required to continue trading and exper...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

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    Working Hours

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