My Account Help Center

  • Are There Conversion Fees?

    Find out when CAPEX.com charges conversion fees and what the percentages are.    🧾 What Are Conversion Fees? Conversi...

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  • How do I contact CAPEX.com?

      At CAPEX.com, reaching out to us is a breeze! Whether you prefer a phone call, email, or live messaging, we're here...

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  • Do I need to pay taxes on my trades?

    In short, yes. Each client must act on their own when paying taxes for potential revenue generated. Feel free to cont...

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  • How do I view or change my account details?

    We know how important it is to access your account details easily. Keep reading to find out how to view or change you...

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  • Can I change the currency of my CAPEX.com account?

    At this time, you cannot change the currency of your trading account. However, you can open a new account under a dif...

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  • How do I change my password?

      🔐 If I Forgot My Password Enter the log in area of the CAPEX.com WebTrader Select ‘Forgot Password?’. Enter the em...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

  • Working Hours

    Working Hours

    Working hours of departments and contact details